Before you run out and start a podcast, please consider what is motivating you. It is an ultracompetitive saturated medium that will challenge even the most patient creator. If you can set your expectations before starting, you might find the experience of creating a show to be a lot more satisfying.
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When you look at your work, do you see yourself reflected back? If not, you might want to look more closely. Understanding our relationship with our accomplishments can give us both a sense of pride and a deeper understanding of why we work.
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I have found it useful to look at Comparative Advantage when making decisions around resource allocation and management. It is a pretty simple concept to grasp and it might help you make more logical choices for your team, your company and yourself.
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Customer Success mean helping your customer reach their goals while using your products or services. So post-adoption, are you making them better users capable of hitting those goals? If not, expect them to come crashing back to your world to cancel and never be heard from again.
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