When you look at your work, do you see yourself reflected back? If not, you might want to look more closely. Understanding our relationship with our accomplishments can give us both a sense of pride and a deeper understanding of why we work.
Comparative Advantage and team building
I have found it useful to look at Comparative Advantage when making decisions around resource allocation and management. It is a pretty simple concept to grasp and it might help you make more logical choices for your team, your company and yourself.
Keeping a customer in orbit
Customer Success mean helping your customer reach their goals while using your products or services. So post-adoption, are you making them better users capable of hitting those goals? If not, expect them to come crashing back to your world to cancel and never be heard from again.
Archiving emails and dealing with the ghosts of former co-workers
When someone leaves a company, they leave behind a digital legacy that needs to be dealt with. It is often a task that falls to me. I try to do the job as professionally as possible, but I can’t help but get a little sentimental while doing so.
When SEO makes the physical world more boring
The Albuquerque International Sunport has an amazing name, but outside of the Sunport, you would never know it. That might be partly because local business and hotels are forced to used the term Airport instead of Sunport out of fear that a search engine might not know the difference.
Do you blog like you speak?
Finding your voice can be difficult when you are starting to blog. Not because it is hard, but because you are hearing other people’s voices. Want to find your voice? Listen to your voice. It will make blogging a lot easier.